Privacy Policy

Ginja Casino, operated by Bluestream N.V. under Curacao license OGL/2024/1452/0706, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and safeguard information when you use ginja-casino1.com and related services.

Types of data collected

To operate the platform securely and process financial transactions, we collect data you provide directly and technical data generated automatically during your sessions.

Identification data: full name, email address, phone number, residential address
Account credentials: username, password, security tokens
Payment data: deposit and withdrawal methods, transaction history, account balance
Support records: live chat, email and messaging correspondence
Usage data: game activity, session logs, bonus and preference settings

Purposes of data processing

Your data is processed for defined purposes required to deliver casino, sports and live gaming services, comply with licensing obligations and protect all users on the platform.

Providing and improving platform features and account services
Processing deposits and withdrawals via Neopettro Ltd payment services
Sending service updates, bonus notifications and promotional offers
Delivering 24/7 customer support via chat, email, Telegram and WhatsApp
Personalising your experience and optimising site performance
Detecting fraud, money laundering and account abuse
Meeting legal requirements under applicable data protection and gaming regulations

Data security mechanisms

Ginja Casino uses SSL encryption and internal security procedures to protect your data from unauthorised access, alteration or disclosure. Account and transaction records are retained for a minimum of five years as required by compliance standards.

Your rights

Under applicable data protection law, including GDPR where it applies, you have the following rights regarding your personal data. Requests are handled within the timeframes set by relevant regulations.

Right to access your personal data
Right to correct inaccurate or outdated information
Right to erasure (right to be forgotten) where applicable
Right to restrict processing in specific circumstances
Right to data portability to another service provider
Right to object to certain types of processing
Right to withdraw consent previously given

Use of cookies

Ginja Casino uses cookies and similar tools to save your preferences, analyse site traffic and deliver relevant content. You can manage cookie settings through your browser at any time.

For questions about data processing, contact our support team at [email protected].

We may update this Privacy Policy periodically. Changes will be posted on this page with the revision date. Continued use of Ginja Casino after updates constitutes acceptance of the revised policy.